Bishop-McCann Crisis Planning

Effective Crisis Management: Responding and Recovering From Emergency Situations During a Meeting or Event

Actions taken in the first few minutes of an emergency are critical during a meeting or event. A prompt warning to evacuate, take shelter, or lockdown a venue can save lives. A call for help to public emergency services that provides full and accurate information will help the dispatcher send the right responders and equipment. Bishop-McCann has developed a planning process in preparation for any crisis or emergency that might occur at an event or meeting. This plan includes four critical steps of emergency management, litigation prevention, crisis management teams, and incident command.

  1. Mitigation: Mitigation or prevention includes any activities that prevent an emergency, reduce the likelihood of occurrence, or reduce the damaging effects of unavoidable hazards. These activities are considered in pre-planning for any meeting or event and include complying with safety standards and assessing risks before a program begins.
  2. Preparedness: Preparedness includes developing plans for what to do, where to go, or whom to call for help before an event occurs.
  3. Response: The safety and well-being of the team on site in an emergency all depend on how prepared you are and how well you respond to a crisis. At Bishop-McCann, we realize that by knowing how to respond in advance, we are able to act responsibly and safely, protecting everyone on site.
  4. Recovery: After an emergency and once the immediate danger is over, it’s time to think about what is next. The continued safety and well-being of the group will depend on the ability to cope with and respond to evolving current and future needs. During the recovery period, it is vital to prevent stress-related illnesses or other potential incidents that may result from the initial emergency. At Bishop-McCann, we operate as one team and make it a practice to call co-workers for support—whether it’s arranging for travel, finding alternate hotels, or securing needed supplies.

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